EV/Pulse Operation Support Analyst (fix term)

Entity: FinanceJob Family Group: Business Support GroupJob Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you. Join our Team and advance your career as an EV/Pulse Operation Support Analyst (fix term) The EV (electric vehicle) /Pulse Operations Support Analyst plays a key role in ensuring smooth and accurate processing of EV charging transactions. Acting as the main point of contact for issue resolution, the role investigates complex operational and system-related errors, drives continuous improvement, and works closely with cross-functional teams to deliver efficient and reliable customer experience. In this role You will:Investigate and resolve complex EV transaction and system-related issues, ensuring timely and effective solutionsMonitor operational performance and see opportunities to improve processes and user experienceAnalyze issues, assess business impact, and help priorities corrective actionsAct as the main point of contact for critical issues, collaborating with partners to drive resolutionSupport testing activities and ensure process changes are implemented successfullyMaintain accurate process documentation, user guides, and knowledge materialsSupport audits and ensure compliance with operational and financial controlsMonitor accounting accuracy and support the integrity of financial transactionsContribute to continuous improvement initiatives and projects that enhance operational efficiencyHandle complex cases, perform root cause analysis, and recommend sustainable solutions What You will need to be successful:Educated to university level or equivalent experienceExperience in finance, accounting, reconciliation, or a similar analytical roleStrong English communication skillsAdvanced Excel knowledge (pivot tables, formulas, data analysis)Excellent analytical and problem-solving abilitiesStrong partner management and relationship-building skillsAbility to investigate system and process issues and drive solutionsWell-organized, adaptable, and able to manage multiple prioritiesA collaborative attitude with a passion for continuous improvement and knowledge sharing Desirable Criteria:Experience in SAP is advantage At bp, we provide the following environment & benefits to you:Different bonus opportunities based on performance, wide range of cafeteria elementsLife & health insurance, medical care packageHybrid working arrangement aligned with team arrangements and business needsOpportunity to build up long-term career path and develop your skills with wide range of learning optionsCelebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rulesFamily friendly workplace e.g.: Extended parental leave, Mother-baby roomEmployees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition ProgramPossibility to join our social communities and networksChill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us! At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. Disclaimer: Please note that, according to Hungarian law (2012/I. 113. §), mothers or single parents caring for a child under three years of age cannot be employed in night shift positions.As per attachmentTravel RequirementNo travel is expected with this roleRelocation Assistance:This role is not eligible for relocationRemote Type:This position is a hybrid of office/remote workingSkills:. Legal Disclaimer:We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.